Privacy policy

Last modified December 2021

ATTENTION: PLEASE READ THIS FEED MY STARVING CHILDREN PRIVACY POLICY (“PRIVACY POLICY”) CAREFULLY. THIS PRIVACY POLICY PERTAINS TO YOUR ACCESSING, DOWNLOADING, OR USING THE HTTPS://WWW.FMSC.ORG WEBSITE (THE “WEBSITE”), AND YOUR ACCESSING ANY ASSOCIATED CONTENT AVAILABLE THROUGH THE WEBSITE (TOGETHER THE “SERVICE”).

The Service is operated by Feed My Starving Children, 401 93rd Avenue NW, Coon Rapids, MN 55433 (“We” or “Feed My Starving Children”). This Privacy Policy describes the information collected through (“Your”) use of the Service, how We use it, how We share it, how We protect it, and the choices you (“You”) can make about Your information.

ATTENTION: PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICE. USING THE SERVICE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT USE THE SERVICE. You acknowledge (a) that You have read and understood this Privacy Policy; and (b) for users within the European Union, in the event that any legal requirements of the European Union’s General Data Protection Regulation (GDPR) is determined to apply such that consent would be required, this Privacy Policy shall be deemed to have the same force and effect as a signed agreement; and (c) that by agreeing to this Privacy Policy, You consent to receive notifications regarding security incidents to the email address We have on file for You, if any.

Unless explicitly stated otherwise, any new features that augment or enhance the current Service shall be subject to this Privacy Policy.

Please review the Privacy Policy each time You use the Service. BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY. If We materially change this Privacy Policy in a way that materially affects Your rights, We will let You know by sending an email notifying You of the changes to the email address We have on file for You, if any, and posting a notice about the revised Privacy Policy on the Service.

I. Information We Collect

We collect information from You when You use the Service, contact or interact with us, fill out a form, and voluntarily provide us with Your comments and other content in connection with using the Service.

When You create and log into Your account, subscribe to our blog, or manage Your Subscription, We may collect Your name, address, telephone number, telephone type, email address, password, birthdate, and information related to Your impact, donations, and volunteering.

When You reserve spots to volunteer, apply to host a MobilePack™ event, request more information regarding MobilePack™ events, become a MobilePack™ sponsor, create a MobilePack™ fundraising page, or submit a food aid application, We may collect Your contact information (including Your name, mailing address, telephone number, email address, whether You are over the age of 18, host site information (including the type of host, the name of the hosting individual or organization, the website URL, mailing address, and telephone number), and information related to your fundraising activities.

When You apply or request to become a speaker, or submit a speaker evaluation form, We may collect Your name, mailing address, telephone number, information related to how You heard about Feed My Starving Children, information about your event, information related to Your past speaking experience, information related to whether You believe that Christ is the foundation of the work that We are called to do, and related information.

When You apply for a job or sign up for emails about new jobs, We may collect Your email address, name, nickname, address, home telephone number, cell phone number, qualifications for the position (including information related to Your skills, knowledge, experience, and interest and related information), gender, ethnicity, veteran or disability status. The job application process is run by a third-party service provider.

When You purchase products in the Feed My Starving Children Marketplace™ , We may collect Your email address, telephone number, name, company name, shipping address, billing address, payment information, including Your credit card number, the name on the card, the expiration date, the security code, and the contents of any message that You would like to appear on the packing slip for Your order.

We may collect information about You from third-party sources. The Service provides links to our social media pages, including our Facebook, Twitter, Instagram, YouTube, Flickr, LinkedIn, and Pinterest Pages. If You connect with social media websites through the Service, We may receive personal information about You. We may also receive information from other third-party providers.

We may combine all of the information We collect from or about You and use it in the manner described in this Privacy Policy.

II. How We Use Your Information

We use the information that We collect for several purposes, including:

  • The purposes for which You provided it;
  • To provide information and services to You;
  • To accept and process payments, including donations (Your information will be used to submit Your payment information to our payment processors);
  • To register volunteers;
  • To register fundraisers, and create complimentary fundraising pages;
  • To process food aid requests;
  • To register MobilePack™ hosts;
  • To register, assign, and evaluate speakers;
  • To process employment applications;
  • To provide the products You ordered (including, but not limited to, confirming Your order, processing and shipping Your purchase, notifying You about updates to the Service, and providing You with additional information about our products);
  • To process and respond to Your inquiries and comments;
  • To create or add to Your registered account;
  • To display relevant advertising;
  • To send You information about Your relationship or transactions with us;
  • To administer, operate, and improve the Service;
  • To personalize and enhance Your experience using the Service;
  • To send periodic emails. If You choose, the email address You provide may be used to send You occasional news, updates, etc. Note: If at any time You would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email;
  • To generate and review reports and data about our user base and Service usage patterns;
  • To analyze the accuracy, effectiveness, usability, or popularity of the Service;
  • To compile aggregate data for internal and external business purposes;
  • To prevent fraud and abuse of the Service and to otherwise protect users and visitors and our organization;
  • To assist law enforcement and respond to subpoenas; and
  • To perform other business activities as needed, or as described elsewhere in this Privacy Policy.
  • As explained elsewhere in this Privacy Policy, personal information We collect may be processed by our partners in providing services related to the Service (such as administration services, technical services relating to the maintenance, servicing, and upgrading of the products, software, hosting services, customer service, data migration services, and analytical services, among others).

Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.

III. How Your Information is Disclose

Information may be disclosed to third parties in accordance with our Privacy Policy.

A. Third-Party Service Providers and Business Partners. We may use third-party service providers and business partners to perform functions in connection with the Service, such as social sharing, marketing, site analytics, relationship management, functions related to analyzing and improving the Service usefulness, reliability, user experience, and operation, storing data, and as otherwise described in this Privacy Policy. We also may share personal information with these providers and partners for their direct marketing and promotional purposes and so they can provide services to You.

B. Advertisers. We may share information with advertisers on the Service for use in their advertising and marketing.

C. Payment Processing. Any credit card information You provide may be shared with and may be stored by our payment processors for the purposes of processing Your credit card payment and is subject to their privacy policies, including in the case of data breach. For more information, please see the privacy policies of the third-parties We use to process and maintain financial transactions:

D. Job Openings. We use a third-party service provider, JazzHR, to collect information on the Careers Page.

E. Analytics. We use analytics tools to better understand who is using the Service and how people are using it. These tools may use cookies and other technologies to collect information about Your use of the Service and Your preferences and activities. These tools collect information sent by Your device or the Service and other information that assists us in improving the Service. This information may be used to analyze and track data, determine the popularity of certain content, and better understand Your online activity, among other things.

F. Cookies and Other Tracking Technologies

We, along with third parties, use cookies, local storage objects, Web beacons, and other technologies. These technologies are used for tracking, analytics, and personalization and optimization of the Service.

Cookies are small files that are transferred to and stored on Your computer through Your Web browser (if You allow it) that enable the website’s or service provider’s system to recognize Your browser and capture and remember certain information. You can instruct Your browser to stop accepting cookies, but if You do not accept cookies, You may not be able to use all portions of all functionality of the Service.

  • Persistent cookies remain on the visitor’s computer after the browser has been closed.
  • Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when he/she closes the browser software.

IV. Security

We implement a variety of security measures to protect the safety of Your personal information when You enter, submit, or access Your personal information.

While We take reasonable measures to protect the information You submit via the Service against loss, theft, and unauthorized use, disclosure, or modification, We cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Service may not be secure. You should use caution whenever submitting information through the Service and take special care in deciding with which information You provide us.

We cannot guarantee that transmissions of Your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS, OR CAUSES BEYOND OUR CONTROL.

If You use our Service outside of the United States, You consent to have Your data transferred to the United States.

V. Data Retention Policy, Managing Your Information

We will retain Your information for as long as You use the Service and for a reasonable time thereafter. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. We may retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and/or for the period required by laws in applicable jurisdictions. Please note that some or all of the information We have collected may be required for the Service to function properly.

VI. Links to Other Websites or Applications

This Privacy Policy applies only to the Service. The Service may contain links to other websites or apps or may forward users to other websites or apps that We may not own or operate and to which this Privacy Policy does not apply. The links from the Service do not imply that We endorse or have reviewed these websites or apps. The policies and procedures We describe here do not apply to these websites or apps. We neither can control nor are responsible for the privacy practices or content of these websites or apps. We suggest contacting these websites or app providers directly for information on their privacy policies. Nonetheless, We seek to protect the integrity of our Service, and welcome any feedback about these linked websites and mobile applications.

VII. Your Choices Regarding Your Information

You have choices regarding the use of information by the Service.

  • Removing Your name from mailing lists
    • To remove your name from Feed My Starving Children's email lists, visit our Notification Preferences page. Or, email us at info@fmsc.org and provide Your full name and email address.
    • To remove Your name from Feed My Starving Children's postal mailing list, please email us at info@fmsc.org and provide Your full name and mailing address.
    • You may also contact us by phone at 763-504-2919.
    • Please note that it may take 2–4 weeks for Your name to be removed from all lists.
  • Changing Your Information – To change Your information, You may log in to Your account, or You may email us at info@fmsc.org.
  • Closing Your Account – You may close Your account by contacting us at info@fmsc.org. If the email account associated with Your email address is not active, We may close Your account without notice.

Feed My Starving Children does not sell, rent, lease or otherwise share your name, phone number, physical address or email address with third parties except as otherwise provided in our Privacy Policy. This policy applies to all donor information, whether obtained online or offline.

VIII. Information Collected From Other Websites and Mobile Applications and Do Not Track Policy

Your browser or device may offer You a “Do Not Track” option, which allows You to signal to operators of websites, web applications, and mobile applications and services (including behavioral advertising services) that You do not wish such operators to track certain of Your online activities over time and/or across different websites or applications. Our Service does not support Do Not Track requests at this time, which means that We or our analytics providers or other third parties with which We are working may collect information about Your online activity both during and after Your use of the Service.

IX. Children

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from an individual under age 18 and by using our services you are certifying that you are over the age of 18. If You are under the age of 18, please do not submit any personal information through the Service. If You have reason to believe that We may have accidentally received personal information from an individual under age 18, please contact us immediately at info@fmsc.org.

X. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Privacy Policy periodically, and especially before You provide any information. This Privacy Policy was made effective on the date indicated above.

XI. How to Contact Us

Please feel free to contact us by email at info@fmsc.org,or by writing us at Feed My Starving Children, 401 93rd Avenue NW, Coon Rapids, MN 55433, if You have any questions about this Privacy Policy.

XII. Your Privacy Interests

We are not a “business” as defined in Section 1798.83 of the California Civil Code; similarly, We do not target or monitor the activities of residents of the European Union. As a non-profit, we have not developed the infrastructure that would be required to respond to requests regarding your information. Nevertheless, if we receive such a request by email at info@fmsc.org, or in writing to Feed My Starving Children, 401 93rd Avenue NW, Coon Rapids, MN 55433, that explains why accessing such information is necessary, at our sole discretion we will consider an appropriate response.